Studio Policies:

• Please sign up for your desired classes online beforehand.  We do not allow walk-ins and this helps us keep everything contactless!
• We have a strict no late-entry policy. Doors lock at the start of class.
• Please cancel your class if you are not attending. We have a "no show" fee for anyone that does not cancel or show up for class.
• Please arrive 10 minutes before the start time of class. This will help you acclimate to the heated room.
• Please no electronics, keys, shoes, and personal belongings in the heated room. Bring only the necessities (re-usable water bottle, yoga mat, mat towel and handheld towel). There are places for your belongings outside of the heated room and doors are locked for safety when class starts.
• Do not wear any perfumes/colognes to class. We will be sweaty, breathing, and in very close proximity to your neighbor.
• Light athletic clothing is recommended, however you must be respectfully clothed (at the teachers discretion). Men-Shirts are optional but please be wearing SHORTS or BRIEFS. 
• You must be 16 years old or older to practice in the heated room.
• We recommend bringing your own yoga mat, mat towel, and handheld towel. Yoga mats and non-slip towels are available for sale or rent if you forget. 

Late Policy:

• We do not allow late entry to any classes or workshops. NO exceptions will be made.

Cancelations: Single Class, Class Packages, Workshops and Unlimited Memberships:

• You must cancel your class 12 hours or more prior to class start time in order to unreserve your spot and return it to your account. If less than 12 hours you will be charged for the class.
• If cancelled within the time limit, the class will be returned to your account for use at a future date.
• If you do not cancel yourself and do not show up for class there is a "no show" fee that will be applied.

No Shows: Single Class, Class Packages and Workshops:

• If you do not show up to class and do not cancel, your class will still be deducted from your account.
• We have a "NO SHOW" fee of $25, so please cancel accordingly.

Return & Refund Policy:

• We do NOT offer refunds on any Single Classes, Class Packages, Workshops, Unlimited Memberships, Retreats or apparel and merchandise.
• We do NOT offer extensions on Single Classes, Class Packages, or Unlimited Memberships.

Memberships:

• Memberships begin on date of purchase, and will only be billed recurrently if you sign up for the automatic memberships.
• ​Recurring memberships can only be paused/suspended two times a year. The other unlimited memberships (non-recurring and 3/6 month can not be paused/suspended).

Transfers:

• All Class Packages, Unlimited Memberships, and Workshops are non-transferable.
• All class credits must be used by the original purchasing client.

Lost and Found:

• Jala Hot Yoga is NOT responsible for any lost or stolen items in the studio or yoga room.
• Please email the studio directly for any items you may have left behind.

Beginners: We strongly recommend trying our Warm Classes if you have never done yoga before, however all our Beginner Flow classes are all-level. We also recommend coming 10 minutes early to acclimate yourself to the heated studio.